Terms of Service
Last updated: January 2024
1. Acceptance of Terms
By using UrbanGenie's services and website, you agree to these terms and conditions. If you do not agree, please do not use our services.
2. Services
UrbanGenie provides HVAC, plumbing, smart home, and related home services. All services are subject to availability and may vary by location. We reserve the right to refuse service at our discretion.
3. Pricing and Payment
All pricing is provided upfront before work begins. Payment is due upon completion of service unless financing arrangements have been made. We accept major credit cards, checks, and approved financing.
4. Warranties
All workmanship is covered by our standard warranty. Equipment warranties are provided by the manufacturer. Extended warranty options are available for purchase. Warranty details are provided in writing with each service.
5. Cancellation Policy
Appointments may be cancelled or rescheduled with at least 24 hours notice at no charge. Late cancellations or no-shows may be subject to a service fee.
6. Limitation of Liability
UrbanGenie's liability is limited to the amount paid for services. We are not responsible for pre-existing conditions, acts of nature, or circumstances beyond our control.
7. Intellectual Property
All content on this website including text, images, logos, and designs is the property of UrbanGenie and protected by copyright laws.
8. Contact
For questions about these terms, contact us at legal@urbangenie.com or (555) 123-4567.